What is Mediation?
Mediation is a process, in which an individual (Mediator), not involved in a conflict can help in the negotiation to resolve differences among individuals or a group of individuals. Mediation can be used in any conflict situation, for example conflict a roommate, instructor, or among a group of friends or strangers- just to name a few. Mediation can open up the lines of communication and help to avoid violence. Mediation also called conflict resolution. If you feel that you would benefit from Mediation, please do not hesitate in contacting:
charity [dot] stolworthy [at] cncc [dot] edu (Charity Stolworthy) 
Coordinator of Counseling and Career Planning
Resource Links
Resolving Conflict Rationally and Effectively
http://www.mindtools.com/pages/article/newLDR_81.htm
Conflict Resolution
http://www.ohrd.wisc.edu/onlinetraining/resolution/index.asp
Conflict Resolution
http://www.studygs.net/conflres.htm