Complaint Resolution by State

In compliance with the Higher Education Opportunities Act of 2008, institutions offering online courses must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency as well as provide a listing of the individual state agencies responsible for complaints regarding out-of-state online programs.

 

Alabama

Alabama Commission of Higher Education

P. O. Box 302000
Montgomery, AL 36130
Phone: (334) 353-9153

Alaska

Alaska Commission on Postsecondary Education

P.O. Box 110505
Juneau, AK 99811-0505
Phone: (907) 465-6741

Arizona

Arizona Commission for Postsecondary Education

2323West 14th Street
Tempe, AZ 85281
Phone: (480) 517-8226

Arkansas

Arkansas Department of Higher Education

423 Main Street, Suite 400
Little Rock, AR 72201
Phone: (501) 371-2060

Colorado

Colorado Department of Higher Education

1600 Broadway, Suite 2200
Denver, CO 80202
Phone: (303) 862-3005

Connecticut

Connecticut State Department of Education

450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
Phone: (860) 947-1837

Delaware

State of Delaware Department of Education

The Townsend Building
401 Federal Street, Suite 2
Dover, DE 19901
Phone: (302) 735-4193

District of Columbia

The District of Columbia State Board of Education

1050 First Street N.E., 5th Floor
Washington, DC 20002
Phone: (202) 721-2095

Florida

Florida Department of Education

325 W. Gaines Street, Suite 1414
Tallahassee, FL. 32399-0400
Phone: (850) 245-3212

Georgia

Georgia Department of Education

2082 East Exchange Place, Suite 220
Tucker, GA 30084
Phone: (770) 414-3235

Hawaii

Hawaii Board of Regents

P.O. Box 541
Honolulu, HI 96809
Phone: (808) 586-7327

Idaho

Idaho State Board of Education

650 West State Street, Suite 307
Boise, ID 83720-0037
Phone: (208) 332-0037

Illinois

Illinois Board of Higher Education

1 North Old State Capitol Plaza, Suite 333
Springfield, Illinois 62701-1377
Phone: (217) 557-7382

Indiana

Indiana Commission for Higher Education

101 West Ohio Street, Suite 300
Indianapolis, IN 46204-4206
Phone: (317) 232-1033

Iowa

Iowa College Student Aid Commission

430 East Grand Avenue, Floor 3
Des Moines, IA 50309
Phone: (515) 725-3426
Fax: (515) 725-3401

Kansas

Kansas Board of Regents

1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
Phone: (785) 430-4288

Kentucky

Kentucky Council on Postsecondary Education

1024 Capital Center Drive, Suite 320
Frankfort KY 40601
Phone: (502) 573-1555

Louisiana

Louisiana Board of Regents

1201 North Third Street, Suite 6-200
Baton Rouge, LA 70802
Phone: (225) 342-4253

Maine

Maine Department of Higher Education

23 State House Station
Augusta, ME 04333-0023
Phone: (207) 624-6846

Maryland

Maryland Higher Education Commission

6 North Liberty Street, 10th Floor
Baltimore, MD 21201
Phone: (410) 767-3268

Massachusetts

Massachusetts Department of Higher Education

One Ashburton Place, Room 1401
Boston, MA 02108
Phone: (617) 994-6910

Michigan

Michigan Department of Licensing and Regulatory Affairs

P.O. Box 30018
Lansing, MI 48909
Phone: (517) 373-4274

Minnesota

Minnesota Office of Higher Education

1450 Energy Park Drive, Suite 350
Staint Paul, MN 55108
Phone: (651) 259-3965

Mississippi

Mississippi Institutions of Higher Learning

3825 Ridgewood Road
Jackson, MS 39211
Phone: (601) 432-6372

Missouri

Missouri Department of Higher Education

205 Jefferson Street, P.O. Box 1469
Jefferson City, MO 65102-1469
Phone: (573) 751-2361

Montana

Montana University System

PO Box 203201
Helena, MT 59620
Phone: (406) 449-9135

Nebraska

Nebraska Coordinating Commission for Postsecondary Education

P.O. Box 95005
Lincoln, NE 68509-5005
Phone: (402) 471-0030

Nevada

Nevada System of Higher Education

2601 Enterprise Rd.
Reno, NV 89512
Phone: (775) 784-3447

New Hampshire

New Hampshire Department of Education

101 Pleasant Street
Concord, NH 03301-3494
Phone: (603) 271-0256

New Jersey

New Jersey Office of the Secretary of Higher Education

20 West State Street, 4th floor, PO Box 542
Trenton, NJ 08625
Phone: (609) 984-3738

New Mexico

New Mexico Higher Education Department

2048 Galisteo Street, Suite 4
Santa Fe, NM 87505-2100
Phone: (505) 476-8411

New York

New York State Education Department

89 Washington Avenue
Albany, NY 12234
Phone: (518) 474-1551

North Carolina

North Carolina State Education Assistance Authority

P.O. Box 14103
Research Triangle Park, NC 27709
Phone: (919) 248-4660

North Dakota

North Dakota University System

200 44th Street SW, Suite 301
Fargo, ND 58103
Phone (701) 239-6676

Ohio

Ohio Department of Higher Education

25 South Front Street
Columbus, OH 43215
Phone: (614) 728-3095

Oklahoma

Oklahoma State Regents for Higher Education

655 Research Parkway, Suite 200
PO Box 108850
Oklahoma City, OK 73101-8850
Phone: (405) 225-9142

Oregon

Oregon Higher Education Coordinating Commission

255 Capitol Street NE
Salem, OR 97310
Phone: (503) 947-5925

Pennsylvania

Pennsylvania Department of Education

333 Market Street
Harrisburg, PA 17126
Phone: (717) 265-7723

Puerto Rico

Puerto Rico Council of Higher Education

PO Box 19900
San Juan, PR 00919-1900
Phone: (787) 641-7100 x2056

Rhode Island

Rhode Island Office of the Postsecondary Commissioner

560 Jefferson Boulevard
Warwick, RI 02886-1304
Phone: (401) 736-1100

South Carolina

South Carolina Commission on Higher Education

1122 Lady Street, Suite 300
Columbia, SC 29201
Phone: (803) 737-7781

South Dakota

South Dakota Board of Regents

306 East Capitol Avenue, Suite 200
Pierre, SD 57501
Phone (605) 773-3455

Tennessee

Tennessee Higher Education Commission

404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
Phone: (615) 253-8857

Texas

Texas Higher Education Coordinating Board

P.O. Box 12788
Austin, TX 78711
Phone: (512) 427-6214

Utah

Utah System of Higher Education

Board of Regents Building, The Gateway
60 South 400 West
Salt Lake City, UT 84101-1284
Phone: (801) 321-7152

Vermont

Vermont State College System

120 State Street
Montpelier, VT 05620
Phone (802) 479-8545

Virginia

State Council of Higher Education for Virginia

101 N. 14th Street, 9th Floor
Richmond, VA 23219
Tel: (804) 225-2621

Washington

Washington State Student Achievement Council

P.O. Box 43430
Olympia, WA 98504-3430
Phone: (360) 753-7869

West Virginia

West Virginia Higher Education Policy Commission

1018 Kanawha Boulevard, East, Suite 700
Charleston, WV 25301
Phone (304) 558-0262

Wisconsin

Wisconsin Technical College System Office

4622 University Avenue
PO Box 7874
Madison, WI 53707-7874
Phone: (608) 262-2449

Wyoming

Wyoming Community College Commission

2300 Capitol Avenue, 5th Floor, Suite B
Cheyenne, WY 82002
Phone: (307) 777-7068