English as a Second Language 

Ingles como segundo idioma

 

No English? No problem! 

¿No hablas Inglés? ¡No hay problema!


Learn English vocabulary, pronunciation, and speaking in Colorado Northwestern Community College’s English as a Second Language (ESL)  classes.

Aprenda vocabulario, pronunciación y a hablar en inglés en las clases de inglés como segundo idioma (ESL) de Colorado Northwestern Community College

Our instructor-led classes help improve speaking, listening, reading, and writing skills for anyone 17 years of age or older wishing to sharpen their English skills. 

Nuestras clases preparadas por un instructor ayudan a mejorar las habilidades de hablar, escuchar, leer y escribir para cualquier persona de 17 años o más que desee mejorar sus habilidades de inglés.

Before you begin your class you’ll take the Comprehensive Adult Student Assessment Systems (CASAS) assessment to help determine ideal class placement -- beginner, intermediate, or advanced classes. The assessment is provided again at the end of the course so that you’ll be able to track your progress.  

Antes de comenzar su clase, tomará la evaluación del Sistema Integral de Evaluación de Estudiantes Adultos (CASAS) para ayudar a determinar la ubicación ideal en la clase: clases para principiantes, intermedios o avanzados. La evaluación se proporciona nuevamente al final del curso para que pueda seguir su progreso.

 

To learn more, and to register, contact Annette Burrow at 970-824-0831 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Para obtener más información y registrarse, comuníquese con Annette Burrow al 970-824-0831 o This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Craig

Director of Adult Basic Education
Annette Burrow
Phone: (970) 824-0831

 

What is Information Technology Services?

The department of Information Technology Services (ITS) provides students, faculty, and staff with an innovative, customer-centered, and reliable foundation for technology solutions in higher education. ITS is more than desktop support. ITS creates an infrastructure to manage projects, track the implementation of technological goals, and to ensure that systems operate efficiently with little down time.

How do I file a ticket?

ITS uses a ticket-based system for completing IT requests by students, faculty and staff. To use this ticket system properly, it is important to understand the structure of ITS (explained below). Tickets can be completed by going to helpdesk.cncc.edu. Please be sure to select the appropriate department when completing your ticket, and provide as much detail as possible. Often a screenshot of the issue is the best way to diagnose an issue. There are many ways to take a screenshot on different computers and operating systems. YouTube is a good source for learning this task.

Organization of ITS

ITS works with every department at the college. To ensure a timely response to faculty, staff, and student needs, ITS is divided into the following groups:

Desktop Support

ITS employs a desktop support specialist at both the Rangely and Craig campuses. These individuals will address desktop support needs, administer college software, and troubleshoot common issues such as printers, scanners, service access, and password resets.

Instructional Technology

In every classroom, faculty are encouraged to use technology to facilitate learning. When faculty or students need help with this technology, the Instructional Technology Support Specialist will resolve your issues. Areas of expertise include: Desire2Learn, lecture capture, interactive classroom technology such as smart boards and clickers,

Networking and Telecommunications

The IT Director designs and maintains all network solutions for the college.

Web Technology

CNCC employs a webmaster to design, implement and update the www.cncc.edu domain. This webmaster will provide training and support for content contributors on the content management system employed by the college.
  • Virtual Private Network (VPN):VPN gives CCCS users the ability to access network resources (CCCS WAN, I Drive, S Drive, CCCS email, etc.) from computers connected to outside networks.
  • Redmine: Issue-based project management systems. Currently a work-in-progress, in use by small pilot groups. Login at http://track.cncc.edu with your domain account. Contact IT Director if there is a need to create a new project, or for more information on project management.
  • Perceptis Help Desk
    • 24/7 technical helpdesk available to all students and faculty.
    • http://help.cccs.edu or 888.800.9198
    • Portal password reset, Portal login problems
    • Student email access, email setup
    • Desire2Learn access, navigation, course files, and discussions
  • OS Ticket: For routine help requests that are internal to CNCC. Use help topics and departments as a guide for completing tickets. We try our hardest to respond within 24 hours.

WebEx is the synchronous online conferencing system used by the Colorado Community College System and CNCC. This technology is available for both faculty and staff to use. For those teaching a virtual classroom, WebEx is the software that is used to connect with students at designated times each week. For staff, WebEx is used to connect both campuses for online interactive meetings.

To Login to WebEx:

  • Go to https://cccs-meetings.webex.com
  • Click Sign In and enter your CNCC email address.
  • Then, sign in with CNCC\S number and provide your domain password-not crossroads password. Domain password is the one you use to log onto computers with.
  • View the pdf below.

PDF Tutorial

Learn how to use WebEx for the classroom or for an online meeting.

DOWNLOAD PDF

Getting Help

When asking for help, be overly descriptive! If possible, please include screenshots.

    1. Co-workers are often the best source of information for many problems. Determine if others are having the same problem, ask who is most experienced with specialized equipment and determine if your question can be answered.  If not, you can escalate your issue to one of the next options.
    2. OSTicket – http://helpdesk.cncc.edu.  This option is for routine help requests that are internal to CNCC. Use help topics and departments as a guide for completing tickets. We try our hardest to respond within 24 hours.

  1. Perceptis Help Desk – 24/7 technical helpdesk available to all students and faculty.• http://help.cccs.edu or 888.800.9198 • Portal password reset, Portal login problems • Student email access, email setup • Desire2Learn access, navigation, course files, and discussions
  2. CCCS Help Desk – business hours support, internal 2-person team • This email address is being protected from spambots. You need JavaScript enabled to view it. or http://www.cccs.edu/CCCS-IT/ITSupport.html • Banner INB/SSB password resets • VPN problems • Student email migration issues, student name changes • Portal problems beyond password resets and navigation issues
  3. Email – use for general questions or discussions. Usefulness declines over a certain traffic volume. Email is best used for push notifications that do not require a response, or for communication that is concisely anticipated. IT will answer email, but please expect a response time between 1 – 7 days.
  4. Phone – best used to coordinate with team members on a day-to-day basis. Easily overloaded by increased volume. Call 675-3299 if you aren’t sure what/who to ask.

Network Information

  • Crossroads Portal – Allows you to access employee information, class rosters, D2L, business processes, leave requests etc.
  • Outlook Web Access – https://owa.cccs.edu is the web-based portal that allows faculty and staff to access your Exchange (Email) Mailbox
  • Virtual Private Network (VPN) – gives CCCS users the ability to access network resources (CCCS WAN, I Drive, S Drive, CCCS email etc.) from computers connected to outside networks. http://vpn.cccs.edu/cncc
  • Windows Domains – separates campus computers into two security groups.
    • Faculty/staff are members of the CNCC (administrative) domain, and students are members of CNCCINST (instructional) domain.
    • As faculty, to login to the CNCCINST computers, use: CNCC\user.name.
  • Redmine – Issue-based project management system. Currently a work-in-progress, in use by small pilot groups. Login at http://track.cncc.edu with your domain account. Contact the IT Director if there is a need to create a new project, or for more information on project management.

User Accounts and Password Resets

  • CNCC domain accounts – used for Windows computers, CCCS Outlook email, CCCS Webex, CCCS VPN, and most other services. Campus administrators can reset passwords.
  • Crossroads Portal – CCCS hosts the portal server; passwords can be reset by CCCS Helpdesk or by administrative staff on both campuses (Carol Sharp, Grace Stewart, Desiree Moore, Caitlan Moore, Kelly Scott, Caleb Cranford and Ryan Wilson).
  • Banner – CCCS runs the Banner system; passwords are reset by the CCCS Helpdesk.
  • Desire2Learn – CCCS runs the D2L system; but passwords can be reset by the local LMS Administrator.

File Storage and Backups:

All faculty and staff can store documents on the I Drive.  Groups at CNCC may also store their information on the S Drive.  Both network drives are backed up nightly. To secure your files and folders, store them on one of these drives. S Drive: This is a shared workspace for storing files and folders based upon organizational groups (i.e. DH, Nursing, Administrator, etc.). Changes to files and folders appear on both campuses, but this feature depends upon network availability.   I Drive:  This is a personalized private workspace for storing files and folders.

About CNCC

Colorado Northwestern is one college in two Colorado communities. Depending on what you want to study, CNCC has the perfect surroundings and facilities to meet your needs. Founded in 1962 as “Rangely College,” CNCC now serves nearly 1,800 students on two campuses, two service centers and online. Our two campuses are located in Craig and Rangely and are 90 miles apart in the mountains and canyons of Northwestern Colorado.

©2021 Colorado Northwestern Community College • 1-800-562-1105 • admissions@cncc.edu
500 Kennedy Drive • Rangely, CO 81648 / 2801 West 9th Street • Craig, CO 81625

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